HypDew Returns & Replacements
At HypDew, we want you to be completely satisfied with your purchase. If you're not happy with your order, our Returns & Replacements policy is here to help.
Understanding Our Returns Policy
You can return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return:
- The item must be in its original condition and packaging.
- Proof of purchase is required.
- Items marked as non-returnable are not eligible for return.
How to Initiate a Return
To start a return:
- Contact Us: Reach out to our customer service team at support@hypdew.com or call +1‑800‑123‑4567.
- Provide Details: Include your order number, item details, and reason for return.
- Return Instructions: Our team will provide you with return instructions and a prepaid shipping label if applicable.
Replacement Policy
If your item is defective or damaged upon arrival:
- Contact us within 7 days of delivery.
- Provide photos of the damaged or defective item.
- We will offer a replacement or full refund, depending on availability and your preference.
Refund Process
Once we receive and inspect your returned item:
- Refunds will be processed to your original payment method.
- Processing time may vary depending on your bank or payment provider.
- You will receive a confirmation email once your refund has been issued.
Need Assistance?
If you have any questions or need further information about our Returns & Replacements policy, please contact our customer service team:
Email: support@hypdew.com
Phone: +1‑800‑123‑4567
By making a purchase on HypDew, you agree to our Terms of Service and Privacy Policy.
What is the Returns Policy?
Our returns policy is designed to make your shopping experience easy and stress-free. If you're not satisfied with your purchase, you can return it within 30 days of receipt. However, items must be in their original condition and packaging to qualify for a full refund. This policy ensures that you have the flexibility to change your mind after purchase.
How to Initiate a Return
Initiating a return is a straightforward process. First, visit our returns portal on our website. You'll need your order number and the email used during purchase. After entering your details, you will receive a shipping label via email. Print it out, and attach it to your package. This way, we simplify the return process for you, making it efficient.
Replacement Options Available
If you receive a defective item, don’t worry! Our returns policy includes options for replacements as well. Simply follow the same return process, but select 'replacement' instead of 'refund' during the return initiation. This ensures that you receive the correct item without unnecessary delays, so you can continue enjoying your shopping experience.